Getting Started
Episodics
More articles specific to episodic workflows including Adding Episodes, Viewing Multiple Episodes, Traditional vs. Like a Feature and Season Data Transfer.
The New and Improved Crew Tools
Crew Tools 5.0 is full of exciting changes! You’ll notice a new layout, but all your production information remains intact. New Navigation. Are you a member of multiple departments ? View information…
Multi-Factor Authentication (MFA)
This guide covers frequently asked questions around MFA including when it is required, how to use it, and troubleshooting common problems. What is Multi-Factor Authentication? Multi-Factor Authentica…
Register for SyncOnSet
Register Without Being Invited to a Production. Welcome! 👋 If this is your first time using SyncOnSet and you have not been invited to a production by another user, you can sign up for an account by…
Creating a Production and Initial Script Breakdown
After registering your account , get started on the breakdown for your new production! Create a New Production. Click the Filmstrip icon at the top right of the page to go to My Productions. Click th…
Production Homepage Overview
On the Production Homepage, you can view your Subscription, Activity Feed, and Security Features. You can also edit the title of your production or episodes and create new episodes. To access your Pr…
Accessing My Productions
All of your productions live on the My Productions page. Click the My Productions icon (filmstrip) in the top right corner of the screen to access your My Productions page. Accessing Features & Episo…
Production Security
SyncOnSet offers a variety of security options for your production, including 2FA, watermarking, device limits, and session limits. This article explains the difference between each and when they may…
Managing Users and Permissions
The ability to add or remove users or edit user permissions exists in the Access Menu. While logged in to your production, click the Access Menu/Add Users icon in the top right corner of the screen t…
Managing Approvals
Share photos from the Gallery in order to send other team members a request for approval. Approval requests are found in Messages, which you access by clicking the Envelope icon in the top right corn…
Multi-Department Views
If you are a member of multiple departments, you can view information across all of your departments simultaneously. Each department is assigned a color, making it easy to identify which department’s…
Revising a Script
Changes happen! To make revisions to a script, start by locating the current script name based on the production type: Feature : Find the current script name in line with the production title on the…
Universal Search
It’s quick and easy to find exactly what you need with Universal Search! The Universal Search bar is located at the top of the page and accessible on every page on the website. As you type in the Uni…
Student Productions
SyncOnSet is proud to support the next generation of entertainment industry professionals by offering complimentary plans to student productions. 📚 Students. To qualify for a student production, user…
Calendar View
View important dates at a glance from the Calendar View. The Calendar reflects the dates for each department selected in the Department Selector. The calendar is shared across all departments, so you…
Free Trials
SyncOnSet Crew Tools offers a 7-day free trial for new productions! Using a free trial gives you flexibility to try the software before purchasing a subscription or simply practice using it while you…
Crew Tools Best Practices for COVID Compliance
In an effort to keep productions safe during this unprecedented time, Studios are introducing new protocols that crews will be asked to track digitally. The Crew Tools Inventory Index offers customiz…
Lite Plan for Features
The Lite Plan for Features includes essential tools to accommodate Low Budget Features and can be purchased directly through our website without needing to speak with our Accounts team. Note: If you…
Adding Notes
This article highlights the various pages where you can add continuity and department notes in the web app. Continuity Notes. Costume, Hair, and Makeup. Note: You must have a Change or Look assigned…
