Getting Started

Episodics

More articles specific to episodic workflows including Adding Episodes, Viewing Multiple Episodes, Traditional vs. Like a Feature and Season Data Transfer.

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4 articles by 3 authors

​The New and Improved Crew Tools

Crew Tools 5.0 is full of exciting changes! You’ll notice a new layout, but all your production information remains intact. New Navigation. Are you a member of multiple departments ? View information…

Jennifer Sneider
Updated 1 month ago by Jennifer Sneider

​Two-Factor Authentication (2FA)

This guide covers frequently asked questions around 2FA including when it is required, how to use it, and troubleshooting common problems. What is Two-Factor Authentication? Two-Factor Authentication…

Jennifer Sneider
Updated 7 months ago by Jennifer Sneider

Register for SyncOnSet

Register Without Being Invited to a Production. Welcome! 👋 If this is your first time using SyncOnSet and you have not been invited to a production by another user, you can sign up for an account by…

Hanna Lee
Updated 7 months ago by Hanna Lee

Creating a Production and Initial Script Breakdown

After registering your account , get started on the breakdown for your new production! Create a New Production. Click the Filmstrip icon at the top right of the page to go to My Productions. Click th…

Jennifer Sneider
Updated 2 weeks ago by Jennifer Sneider

Production Homepage Overview

On the Production Homepage, you can view your Subscription, Activity Feed, and Security Features. You can also edit the title of your production or episodes and create new episodes. To access your Pr…

Hanna Lee
Updated 1 week ago by Hanna Lee

Accessing My Productions

All of your Productions live on the My Productions page. Click the My Productions icon (film strip) in the top right corner of the screen to access your My Productions page. Accessing Features & Epis…

Jennifer Sneider
Updated 2 weeks ago by Jennifer Sneider

Production Security

SyncOnSet offers a variety of security options for your production, including 2FA, watermarking, device limits, and session limits. This article explains the difference between each and when they may…

Jennifer Sneider
Updated 7 months ago by Jennifer Sneider

Managing Users and Permissions

The ability to add or remove users or edit user permissions exists in the Access Menu. Click the Access Menu icon in the top right corner of the screen to access your Production Access Menu. Note: Yo…

Jennifer Sneider
Updated 1 month ago by Jennifer Sneider

Managing Approvals

Share photos from the Gallery in order to send other team members a request for approval. Approval requests are found in Messages, which you access by clicking the Envelope icon in the top right corn…

Thao Nguyen
Updated 1 month ago by Thao Nguyen

Multi-Department Views

If you are a member of multiple departments, you can view information across all of your departments simultaneously. Each department is assigned a color, making it easy to identify which department’s…

Jennifer Sneider
Updated 1 month ago by Jennifer Sneider

Revising a Script

Changes happen! To make revisions to a script, start by locating the current script name based on the production type: Feature : Find the current script name in line with the production title on the…

Jennifer Sneider
Updated 1 month ago by Jennifer Sneider

Universal Search

It’s quick and easy to find exactly what you need with Universal Search! The Universal Search bar is located at the top of the page and accessible on every page on the website. As you type in the Uni…

Jennifer Sneider
Updated 2 months ago by Jennifer Sneider

Student Productions

SyncOnSet is proud to support the next generation of entertainment industry professionals by offering complimentary plans to student productions. 📚 Students. To qualify for a student production, user…

Hanna Lee
Updated 1 month ago by Hanna Lee

Calendar View

View important dates at a glance from the Calendar View. The Calendar reflects the dates for each department selected in the Department Selector. The calendar is shared across all departments, so you…

Thao Nguyen
Updated 2 weeks ago by Thao Nguyen

Free Trials

SyncOnSet Crew Tools offers a 7-day free trial for new productions! Using a free trial gives you flexibility to try the software before purchasing a subscription or simply practice using it while you…

Hanna Lee
Updated 2 months ago by Hanna Lee

Crew Tools Best Practices for COVID Compliance

In an effort to keep productions safe during this unprecedented time, Studios are introducing new protocols that crews will be asked to track digitally. The Crew Tools Inventory Index offers customiz…

Rachel Meyer
Updated 1 week ago by Rachel Meyer

Lite Plan for Features

The Lite Plan for Features includes essential tools to accommodate Low Budget Features and can be purchased through our Accounts team. Note: If you are working with multiple departments, each departm…

Hanna Lee
Updated 4 months ago by Hanna Lee

Adding Notes

This article highlights the various pages where you can add continuity and department notes in the web app. Continuity Notes. Costume, Hair, and Makeup. Note: You must have a Change or Look assigned…

Jennifer Sneider
Updated 1 week ago by Jennifer Sneider

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