Continuity Web
Getting Started
Episodics
Adding Episodes
Viewing Multiple Episodes
Episodics: Traditional vs. Like a Feature
Season Data Transfer
Logging In With Your EP Account
Register for SyncOnSet
Creating a Production and Initial Script Breakdown
Revising a Script
Accessing My Productions
Production Homepage Overview
Production Security
Managing Users and Permissions
Working on a Shared Breakdown
Multi-Department Views
Free Trials
Lite Plan for Features
Student Productions
Universal Search
Adding Notes
Managing Approvals
Calendar View
SyncOnSet Best Practices for COVID Compliance
The New and Improved SyncOnSet
Multi-Factor Authentication (MFA)
Scenes
Scene Index Overview
Customizing the Scene Index
Managing Scenes
Managing Script Locations
Adding and Updating Shoot Dates
Scene View Overview
Adding Characters to a Scene
Inventory
Inventory Overview
Managing Inventory
Customizing the Inventory Index
Character Closets
Adding and Deleting Inventory
Inventory Reports
The New and Improved Inventory
Tracking Assets in Continuity
Characters and Sets
Character Index Overview
Character View Overview
Principal Characters with Multiple Numbers
Adding and Removing Background
Adding and Removing Principal Characters
Linking and Merging Characters
Deleting a Character
Set Index Overview
Set View Overview
Adding and Removing Sets
Changes and Looks
The New and Improved Changes and Looks
Changes Overview
Building a Change
Adding and Removing Changes
Editing and Inserting Changes
Bag Tags/Change Labels
Looks Overview
Building Looks for HMU
Adding and Removing Looks
Actors
Actor Index Overview
Creating Actors and Assigning Actors to Characters
Actor View Overview
The New and Improved Actors
Gallery
Gallery Overview
Uploading and Tagging Photos
Sorting and Filtering the Gallery
Printing & Sharing Photos
Wrap, Continuity Book, and Reports
Continuity Mobile
Getting Started
[Mobile] Logging In With Your EP Account
What's New in 5.5.0?
[Mobile] Home Page
[Mobile] App Settings
[Mobile] Multi-Department View
[Mobile] Syncing
[Mobile] Universal Search
[Mobile] Switching Productions and Multi-Episode View
[Mobile] Adding Notes
[Mobile] Permissions
The New and Improved Mobile App
Mobile App Overview
[Mobile] Upgrading to SyncOnSet 5.0
Scenes
Inventory
[Mobile] Inventory Overview
[Mobile] Character Closets
[Mobile] The New and Improved Inventory
[Mobile] Managing Inventory
[Mobile] Adding and Removing Inventory
Characters + Sets
[Mobile] Character Index Overview
[Mobile] Character View Overview
[Mobile] Viewing Characters by Scene
[Mobile] Sets Overview
[Mobile] Viewing Sets by Scene
Changes & Looks
[Mobile] Adding and Removing Changes
[Mobile] Building A Change
[Mobile] Adding and Removing Looks
[Mobile] Building Looks for HMU
The New and Improved Changes and Looks for Mobile
Wrap
Actors
Photos
Budgeting and Money Tracking
Budgeting
Budget Overview
Creating an Amort Episode
Budgeting for Costume
Budgeting for Miscellaneous
Budgeting for Props
Budgeting for Set Dec
Budget and Money Tracking Best Practices
Budget Reports
Money Tracking
FAQs
Troubleshooting Guides
Login Issues on the Mobile App
Login Issues on the Website
Cannot Edit Production
Scenes/Characters Missing After Breakdown
Unable to Sync
Missing Photos
Miscellaneous Groups Don’t Match
Bag Tag Printing Skips Labels
Reports Skipping Pages
Editing the Name of a Script Revision
Web Browser is Slow
Product Updates
AssetHub
Getting Started
Managing Assets
Creating Assets
Creating Assets by Exporting Inventory from SyncOnSet
Creating Assets Manually
Creating Assets with Asset Import
Reconciling Single Transactions as Assets
Reconciling Journal Entries
Handling Returns
Bulk Reconciling Transactions
Bulk Updating
Excluding Transactions
Splitting Transactions
Splitting/Duplicating Assets
Merging Assets
Adding Photos to an Asset
Uploading Documents to an Asset
Choosing the Correct Disposition
Creating Storage Locations and Sub Locations
Additional Features
Running Reports (Asset Pages, CSV, PDF, Asset Disposition Report)
Searching and Filtering Assets
Creating, Editing, and Deleting Characters and Sets
Moving Assets Within AssetHub
Managing Groups
Trashing Assets
Requests and Approvals
Accessing AssetHub on a Mobile Device
Using Barcodes with Assets
AssetHub Best Practices for COVID Compliance
Features and Series
Accounting
Accounting Onboarding
Locking Currencies
Exporting Asset Reports from SmartAccounting
Exporting Asset Reports from Global Vista
Exporting Asset Reports from PSL
Uploading Ledgers
Matching Columns
Handling POs
Production Coordinator
Crew
Adding Project Users and Managing Permissions
User Permission Levels
Studios and Divisions
Creating Division Assets
Managing Events
Adding Studio Users and Managing Permissions
Customizing Fields Within Departments
Troubleshooting Guides
Webinars
All SyncOnSet Webinars
Introduction to SyncOnSet Continuity Web: Script Breakdown, Revisions, Linking and Deleting Characters
SyncOnSet Continuity Web for Costume
SyncOnSet Budgeting for Costume
Advanced SyncOnSet: Best Practices & Pro Tips
SyncOnSet for Production Coordinators
SyncOnSet Continuity for Episodic Teams: Block Shooting & Cross-boarding, Characters, Actors, and Inventory
SyncOnSet 5.0 Mobile App: Navigation, Uploading and Tagging Photos
SyncOnSet Continuity Hair & Makeup
SyncOnSet Continuity for Set Dec: Using the Mobile App
Budgeting & Money Tracking for Costumes
Budgeting & Money Tracking for Set Dec
SyncOnSet for Episodics: Season Data Transfer
SyncOnSet for Props: Introduction to Continuity & Budgeting (Web)
Transitioning to SyncOnSet 5.0 Mobile
SyncOnSet for Costumes: Adding Inventory, Changes, and Photos in Continuity Web
SyncOnSet for Students: Intro to Continuity Web
SyncOnSet Continuity Web: Production-Wide Account Basics
All AssetHub Webinars
Introduction to AssetHub 4.0: Demo
AssetHub: Managing Permissions & Adding Team Members
AssetHub: Managing Journal Entries, Returns, Merging, and Bulk Updating
Exporting Inventory from SyncOnSet to AssetHub
Webinars for Costume
Webinars for Hair and Makeup
Webinars for Props
Webinars for Set Dec
[Webinar] Logging In With Your EP Account
Table of Contents
- All Categories
- Continuity Web
- Getting Started
- Logging In With Your EP Account
Logging In With Your EP Account
Updated
by Jennifer Sneider
As part of Entertainment Partners, SyncOnSet integrated into the single sign-on for all EP products. We require an EP account to log in to both our web app and mobile app.
Using your EP Account on the Website
Claim Your EP Account
If you're a registered user with SyncOnSet/AssetHub, you must claim your EP account before you can log in. You only need to do this once. For the smoothest experience, we recommend doing these steps in an incognito Chrome window. To open an incognito window in Chrome, from the Chrome menu, click File then New Incognito Window. After this is complete, subsequent logins follow the steps for Log In With Your EP account.
- Click Login on the top right of the SyncOnSet home page.
- Click Claim EP Account on the landing page.
- Enter your email in the top and bottom boxes, then click Continue.
- If you already have an EP account that uses the same email you use for SyncOnSet to access other EP products (such as SmartStart, Scenechronize, or MyEP), click click here on the left. Switch to the instructions in the Link Your Existing EP Account section immediately below (starting with step 3).
- On the Accept your invitation to EP page, click Continue.
- Enter your email address and click Send. You will be sent an email to the address you entered.
- Open the email and click the link to update your EP account. You must open the link in the same browser used when you claimed your account in step 1 in order to be automatically redirected to the login page at the end of the process.
- Create a password for your EP account, and confirm it in the second box, then click Submit. The password must be a minimum of 9 characters, and include 1 uppercase and 1 lowercase letter, 1 number, and 1 special character.
- Click Continue.
- Input your email and click Continue.
- Input your new EP password and click Sign In to log in to your My Productions page.

Link Your Existing EP Account
If you're a registered user with SyncOnSet and already have a EP account with the same email address that you use to access another EP product, such as SmartTime, SmartStart, or Scenechronize, follow the instructions below to link your existing EP account to your existing SyncOnSet account. You only need to do this once. For the smoothest experience, we recommend doing these steps in an incognito Chrome window. To open an incognito window in Chrome, from the Chrome menu, click File then New Incognito Window. After this is complete, subsequent logins follow the steps for Log In With Your EP account.
If you choose to have 2 EP accounts, you will need to claim an EP account for the email you’re using for SyncOnSet using the steps above.
- Click Login on the top right of the SyncOnSet home page.
- Click Log In on the login landing page.
- Enter your email address and click Continue.
- Enter your EP account password and click Sign In.
- You will be sent an email to the address you entered. Open the email and click the link to verify your email and link your EP account. You must open the link in the same browser used when you logged in to your account in step 1 in order to be automatically redirected to the login page at the end of the process.
- Go to the new link and click Login.

Log In With Your EP Account
If you have already claimed and/or linked your EP Account with steps above, follow these instructions to log in.
- Click Login on the top right of the SyncOnSet home page.
- Click Log In on the login landing page.
- Enter your email address and click Continue.
- Enter your password and click Sign In.


Register for a New SyncOnSet Account
You must register a new SyncOnSet account on the website. If you already have an EP account with the same email address you are registering for SyncOnSet, your EP account will automatically link to your SyncOnSet account.
If you do not yet have an EP account, registering for SyncOnSet will automatically create one.
Register for a SyncOnSet Account Without an Existing EP Account
- Click Register at the top of the SyncOnSet home page.
- If you accidentally click Login on the home page, click Register here on the login landing page.
- Enter your information in all the fields as specified. All fields are required. After this is complete, click Continue.
- On the Accept your Invitation to EP page, click Continue.
- Enter your email address and click Send. You will be sent an email to the address you entered.
- Open the email and click the link to update your EP account. You must open the link in the same browser used when you registered your account.
- Create a password for your EP account, and confirm it in the second box. The password must be a minimum of 9 characters, and include 1 uppercase and 1 lowercase letter, 1 number, and 1 special character. Click Submit.
- Click Continue on the Congratulations page.
- Input your email address and click Continue.
- Input your EP password and click Sign In to log in to your My Productions page.

Register for a SyncOnSet Account With an Existing EP Account
You must register for SyncOnSet with the same email you use for your EP account to automatically link them.
- Click Register at the top of the SyncOnSet home page.
- If you accidentally click Login on the home page, click Register here on the login landing page.
- Enter your information in all the fields as specified. All fields are required. After this is complete, click Continue.
- Open the email you are sent and click the link to link your EP account. You must open the link in the same browser used when you registered your account.
- Click Login.
- Input your email address and click Continue.
- Input your EP password and click Sign In to log in to your My Productions page.

Related Articles: Multi-Factor Authentication, Register for SyncOnSet, [Mobile] Logging In With Your EP Account, [AssetHub] Logging In With Your EP Account, [Webinar] Logging In With Your EP Account, Login Issues on the Website