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[AssetHub] Logging In With Your EP Account

Jennifer Sneider Updated by Jennifer Sneider

AssetHub is an invitation-only product. As part of Entertainment Partners, AssetHub and SyncOnSet have been integrated into the single sign-on for all EP products. We require an EP account to log in to our web app.

Warning: As part of EP's session management, AssetHub automatically logs you out after 30 minutes of inactivity. A warning message should appear after 25 minutes of inactivity. To keep your session active, click Stay to acknowledge the timeout warning and then complete an action in the system.

Logging In With Your EP Account on AssetHub

Note: If you had an active AssetHub account prior to October 10, 2023 but have not logged in since July 19, 2022, please follow these instructions to link or claim your EP account.

Log In With Your EP Account

If you have already activated your AssetHub and EP accounts, follow these instructions to log in.

  1. Go to assets.synconset.com.
  2. Click Log In on the landing page.
  3. Enter your email address and click Continue.
  4. Enter your password and click Sign In.
Note: If you've already logged in, your browser cache auto-populates the previously used email address. If you need to log in with a different account, click Use another account to manually enter the email address.

Activating a New AssetHub Account

AssetHub is an invitation-only product. In order to activate your AssetHub account, you must click the activation link in your email. If you already have an EP account with the same email address you are activating for AssetHub, your EP account will automatically link to your AssetHub account.

If you do not yet have an EP account, activating your AssetHub account will automatically create one.

Note: AssetHub invitations expire after a 3-day period. If you have not registered for an AssetHub account within this timeframe, the user that invited you will need to resend the invitation.

Activate an AssetHub Account Without an Existing EP Account

  1. Click the activation link in your invitation email.
  2. Enter your information. All fields are required and you cannot alter your invited email address. Click Submit.
  3. On the Accept your Invitation to EP page, click Continue.
  4. Enter your email address and click Send. You will be sent an email to the address you entered.
  5. Open the email and click the link to update your EP account. You must open the link in the same browser used when you registered your account.
  6. Create a password for your EP account, and confirm it in the second box. The password must be a minimum of 9 characters, and include 1 uppercase and 1 lowercase letter, 1 number, and 1 special character. Click Submit.
  7. Click Continue on the Congratulations page.
  8. Input your email address and click Continue.
  9. Input your EP password and click Sign In to log in to AssetHub.

Activate an AssetHub Account With an Existing EP Account

You must be invited to AssetHub with the same email you use for your EP account to automatically link them.

  1. Click the activation link in your invitation email.
  2. Enter your information. All fields are required and you cannot alter your invited email address. Click Submit.
  3. Click Log In on the landing page.
  4. Enter your email address and click Continue.
  5. Enter your password and click Sign In.

Related Articles: Multi-Factor Authentication, Register for SyncOnSet, Login Issues on the Website

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