Viewing Multiple Episodes
Episodics: Traditional vs. Like a Feature
Season Data Transfer
The New and Improved Crew Tools
Register for SyncOnSet
Creating a Production and Initial Script Breakdown
Production Homepage Overview
Accessing My Productions
Two-Factor Authentication (2FA)
Managing Users and Permissions
Revising a Script
Crew Tools Best Practices for COVID Compliance
Lite Plan for Features
Scene Index Overview
Customizing the Scene Index
Adding and Updating Shoot Dates
Scene View Overview
Adding Characters to a Scene
Customizing the Inventory Index
Adding and Deleting Inventory
The New and Improved Inventory
Tracking Assets in Continuity
Characters and Sets
Character Index Overview
Character View Overview
Principal Characters with Multiple Numbers
Adding and Removing Background
Adding and Removing Principal Characters
Linking and Merging Characters
Deleting a Character
Set Index Overview
Set View Overview
Adding and Removing Sets
Changes and Looks
The New and Improved Changes and Looks
Building a Change
Adding and Removing Changes
Editing and Inserting Changes
Bag Tags/Change Labels
Building Looks for HMU
Adding and Removing Looks
Actor Index Overview
Creating Actors and Assigning Actors to Characters
Actor View Overview
The New and Improved Actors
Uploading and Tagging Photos
Sorting and Filtering the Gallery
Printing & Sharing Photos
Wrap, Continuity Book, and Reports
What's New in 5.3.0?
[Mobile] App Settings
[Mobile] Multi-Department View
[Mobile] Universal Search
[Mobile] Switching Productions and Multi-Episode View
[Mobile] Adding Notes
The New and Improved Mobile App
Mobile App Overview
[Mobile] Upgrading to SyncOnSet 5.0
[Mobile] Inventory Overview
[Mobile] Character Closets
[Mobile] The New and Improved Inventory
[Mobile] Managing Inventory
[Mobile] Adding and Removing Inventory
Characters + Sets
[Mobile] Character View Overview
[Mobile] Viewing Characters by Scene
[Mobile] Sets Overview
[Mobile] Viewing Sets by Scene
Changes & Looks
[Mobile] Adding and Removing Changes
[Mobile] Building A Change
[Mobile] Adding and Removing Looks
[Mobile] Building Looks for HMU
The New and Improved Changes and Looks for Mobile
Budgeting and Money Tracking
Creating an Amort Episode
Budgeting for Costume
Budgeting for Miscellaneous
Budgeting for Props
Budgeting for Set Dec
Budget and Money Tracking Best Practices
Scenes/Characters Missing After Breakdown
Unable to Sync
Bag Tag Printing Skips Labels
Login Issues on the Mobile App
Cannot Edit Production
Miscellaneous Groups Don’t Match
Login Issues on the Website
Reports Skipping Pages
Editing the Name of a Script Revision
Web Browser is Slow
Creating Assets by Exporting Inventory from SyncOnSet Crew Tools
Creating Assets Manually
Reconciling Single Transactions as Assets
Reconciling Journal Entries
Bulk Reconciling Transactions
Adding Photos to an Asset
Uploading Documents to an Asset
Choosing the Correct Disposition
Creating Storage Locations and Sub Locations
Franchises and Series
Exporting Asset Reports from SmartAccounting
Exporting Asset Reports from Global Vista
Exporting Asset Reports from PSL
Adding Project Users and Managing Permissions
User Permission Levels
Studios and Divisions
Creating Division Assets Manually
Adding Studio Users and Managing Permissions
Customizing Fields Within Departments
3/24/20 Release Notes
3/16/20 Release Notes
8/30/2019 Release Notes
Summer 2019 Release Notes
6/24/19 Release Notes
5/8/19 Release Notes
What's New in AssetHub 4.0?
Minimum System Requirements
All Crew Tools Webinars
Crew Tools for Production Coordinators
Introduction to Crew Tools Continuity Web: Script Breakdown, Revisions, Linking and Deleting Characters
Advanced Crew Tools: Best Practices & Pro Tips
Crew Tools Continuity for Episodic Teams: Block Shooting & Cross-boarding, Characters, Actors, and Inventory
SyncOnSet 5.0 Mobile App: Navigation, Uploading and Tagging Photos
Crew Tools Continuity Hair & Makeup
Crew Tools Continuity for Set Dec: Using the Mobile App
Budgeting & Money Tracking for Costumes
Budgeting & Money Tracking for Set Dec
Crew Tools for Episodics: Season Data Transfer
Crew Tools for Props: Introduction to Continuity & Budgeting (Web)
Transitioning to SyncOnSet 5.0 Mobile
Crew Tools for Costumes: Adding Inventory, Changes, and Photos in Continuity Web
Crew Tools for Students: Intro to Continuity Web
Crew Tools Continuity Web: Production-Wide Account Basics
All Asset Hub Webinars
Introduction to AssetHub 4.0: Demo
AssetHub: Managing Permissions & Adding Team Members
AssetHub: Managing Journal Entries, Returns, Merging, and Bulk Updating
Exporting Inventory from Crew Tools to AssetHub
Webinars for Costume
Webinars for Hair and Makeup
Webinars for Props
Webinars for Set Dec
Table of Contents
Updated by Thao Nguyen
When adding a new episode or uploading a script revision, you’re required to confirm your Characters. This step is extremely important, as it tells our system if you have new Characters or if the Characters pulled from your script already exist in your production.
When adding a new episode, if you see Characters on the Character Confirmation page that already exist in your production, be sure that you link them. Doing so ensures that only one version of those Characters will exist across your production. It is important to do this in order to avoid creating duplicate Characters.
Link Characters When Adding a New Episode
- On the Character Confirmation page, link the Characters found in the script on the left to any existing Characters in the production on the right.
- The program will try to link the Characters found in your script to ones that already exist in the production.
- If the program doesn’t link your Characters correctly, click the caret in the Previous Character column to open the dropdown menu and select a Character to link.
- Click Continue.
Link Characters When Uploading a Script Revision
- On the Characters from Revision page, link the Characters found in the revision (on the left) to any existing Characters (on the right):
- Click Rename Existing Character in line with the Character if the program didn’t already link an existing Character.
- The program automatically links Characters based on their names. If a Character is linked incorrectly, click the Character field in the Link Character column to open the dropdown menu and select a Character to link.
- Click Delete in line with a Character if the system incorrectly pulled it from your script.
- Click Save Changes.
Character Merge [BETA]
In the event that you have duplicate Characters from not linking your Characters or accidentally creating a duplicate, you can merge them!
Like linking, merging your Characters is a way to tell the system that two Characters in your production are actually one. Once merged, everything assigned to both Characters is assigned to the newly merged, single Character. These entities include Inventory, Changes, Looks, Episodes, Scenes, and Photos.
- Click Characters in the top navigation bar.
- Click the Ellipsis in line with the Character you’d like to merge.
- Click Merge Character.
- Select a Character from the drop-down menu.
- Select the Name/Number of the Character you want to keep.
- Click Continue.
- Read the form to confirm what information is being merged and click Save.
- If there are any merge conflicts, the form indicates where those conflicts are and what you need to do to eliminate them.