Viewing Multiple Episodes
Episodics: Traditional vs. Like a Feature
Season Data Transfer
The New and Improved Crew Tools
Register for SyncOnSet
Creating a Production and Initial Script Breakdown
Production Homepage Overview
Accessing My Productions
Two-Factor Authentication (2FA)
Managing Users and Permissions
Revising a Script
Crew Tools Best Practices for COVID Compliance
Lite Plan for Features
Scene Index Overview
Customizing the Scene Index
Adding and Updating Shoot Dates
Scene View Overview
Adding Characters to a Scene
Customizing the Inventory Index
Adding and Deleting Inventory
The New and Improved Inventory
Tracking Assets in Continuity
Characters and Sets
Character Index Overview
Character View Overview
Principal Characters with Multiple Numbers
Adding and Removing Background
Adding and Removing Principal Characters
Linking and Merging Characters
Deleting a Character
Set Index Overview
Set View Overview
Adding and Removing Sets
Changes and Looks
The New and Improved Changes and Looks
Building a Change
Adding and Removing Changes
Editing and Inserting Changes
Bag Tags/Change Labels
Building Looks for HMU
Adding and Removing Looks
Actor Index Overview
Creating Actors and Assigning Actors to Characters
Actor View Overview
The New and Improved Actors
Uploading and Tagging Photos
Sorting and Filtering the Gallery
Printing & Sharing Photos
Wrap, Continuity Book, and Reports
What's New in 5.3.0?
[Mobile] App Settings
[Mobile] Multi-Department View
[Mobile] Universal Search
[Mobile] Switching Productions and Multi-Episode View
[Mobile] Adding Notes
The New and Improved Mobile App
Mobile App Overview
[Mobile] Upgrading to SyncOnSet 5.0
[Mobile] Inventory Overview
[Mobile] Character Closets
[Mobile] The New and Improved Inventory
[Mobile] Managing Inventory
[Mobile] Adding and Removing Inventory
Characters + Sets
[Mobile] Character View Overview
[Mobile] Viewing Characters by Scene
[Mobile] Sets Overview
[Mobile] Viewing Sets by Scene
Changes & Looks
[Mobile] Adding and Removing Changes
[Mobile] Building A Change
[Mobile] Adding and Removing Looks
[Mobile] Building Looks for HMU
The New and Improved Changes and Looks for Mobile
Budgeting and Money Tracking
Creating an Amort Episode
Budgeting for Costume
Budgeting for Miscellaneous
Budgeting for Props
Budgeting for Set Dec
Budget and Money Tracking Best Practices
Scenes/Characters Missing After Breakdown
Unable to Sync
Bag Tag Printing Skips Labels
Login Issues on the Mobile App
Cannot Edit Production
Miscellaneous Groups Don’t Match
Login Issues on the Website
Reports Skipping Pages
Editing the Name of a Script Revision
Web Browser is Slow
Creating Assets by Exporting Inventory from SyncOnSet Crew Tools
Creating Assets Manually
Reconciling Single Transactions as Assets
Reconciling Journal Entries
Bulk Reconciling Transactions
Adding Photos to an Asset
Uploading Documents to an Asset
Choosing the Correct Disposition
Creating Storage Locations and Sub Locations
Running Reports (Asset Pages, CSV, PDF, Asset Disposition Report)
Requests and Approvals
Creating, Editing, and Deleting Characters and Sets
Moving Assets Within AssetHub
Accessing AssetHub on a Mobile Device
Searching and Filtering Assets
AssetHub Best Practices for COVID Compliance
Using Barcodes with Assets
Features and Series
Exporting Asset Reports from SmartAccounting
Exporting Asset Reports from Global Vista
Exporting Asset Reports from PSL
Adding Project Users and Managing Permissions
User Permission Levels
Studios and Divisions
Creating Division Assets Manually
Adding Studio Users and Managing Permissions
Customizing Fields Within Departments
3/24/20 Release Notes
3/16/20 Release Notes
8/30/2019 Release Notes
Summer 2019 Release Notes
6/24/19 Release Notes
5/8/19 Release Notes
What's New in AssetHub 4.0?
Minimum System Requirements
All Crew Tools Webinars
Crew Tools for Production Coordinators
Introduction to Crew Tools Continuity Web: Script Breakdown, Revisions, Linking and Deleting Characters
Advanced Crew Tools: Best Practices & Pro Tips
Crew Tools Continuity for Episodic Teams: Block Shooting & Cross-boarding, Characters, Actors, and Inventory
SyncOnSet 5.0 Mobile App: Navigation, Uploading and Tagging Photos
Crew Tools Continuity Hair & Makeup
Crew Tools Continuity for Set Dec: Using the Mobile App
Budgeting & Money Tracking for Costumes
Budgeting & Money Tracking for Set Dec
Crew Tools for Episodics: Season Data Transfer
Crew Tools for Props: Introduction to Continuity & Budgeting (Web)
Transitioning to SyncOnSet 5.0 Mobile
Crew Tools for Costumes: Adding Inventory, Changes, and Photos in Continuity Web
Crew Tools for Students: Intro to Continuity Web
Crew Tools Continuity Web: Production-Wide Account Basics
All Asset Hub Webinars
Introduction to AssetHub 4.0: Demo
AssetHub: Managing Permissions & Adding Team Members
AssetHub: Managing Journal Entries, Returns, Merging, and Bulk Updating
Exporting Inventory from Crew Tools to AssetHub
Webinars for Costume
Webinars for Hair and Makeup
Webinars for Props
Webinars for Set Dec
Table of Contents
Updated by Jennifer Sneider
All of your productions live on the My Productions page. Click the My Productions icon (filmstrip) in the top right corner of the screen to access your My Productions page.
Accessing Features & Episodics
All of your Episodic productions are listed under the Episodics tab, and all of your Features are listed under the Features tab. Click the appropriate tab and then click the blue hyperlink for the Production you wish to view.
Once you access an Episodic production, you can view additional Episodes by checking the boxes in the Episode Selector.
- Related Article: Viewing Multiple Episodes
Create a New Production
- Click the green New Production button.
- Click Feature or Episodic, then click Continue.
- Next, you will be asked a series of questions about your production (Title, Studio, Shooting Location, etc.). Fill out all of the requested information, clicking Continue after each question. This helps us build a plan that best fits your needs.
- Related Article: Creating a Production and Initial Script Breakdown
Adding an Episode
- Click the blue Add Episode button in line with your production.
- Input the Episode Number and Episode Title and upload your script.
- Click Continue.
- On the Character Confirmation page, be sure to link the Characters found in this script to any existing Characters in the Production.
- Click Continue.
- On the Add Existing Users page, make sure to select all the existing users who should have access to that Episode.
- Click Continue.
You will land on the Scene Index for your new Episode and it will be available to select in the Episode Selector.
- Related Article: Adding Episodes
Revising a Script
- Click Revise Script in line with the Production you want to revise.
- If you’re working on an episodic Production set up Like a Feature, use the Choose Episode to Revise dropdown to select an Episode to revise.
- Click the upload type (Full Script or Pages) and enter the revision name.
- Click Choose File to find the file on your computer.
- Once you have attached your script, click Upload Revision.
- Related Article: Revising a Script
Leaving & Deleting Productions
Leaving a Production
Leaving a Production does not alter or delete any Production data. Once you leave a Production, you will need to be invited back by a user with the Add Users permission in order to regain access to Production data.
To leave a Production, click the Trash Can icon in line with the Production you'd like to leave. You will see a confirmation with the title "Leave [Production Name]". Click Leave.
Deleting a Production
Productions can only be deleted by the Production Owner. This action is permanent. Once a Production is deleted we cannot retrieve any data.
To delete a Production, the Production Owner should click the Trash Can icon in line with the Production. You will see a confirmation with the title "Leave [Production Name]". Click Delete. Type in the word DELETE, and confirm the deletion.
In order to prevent accidental deletions, the Production Owner will have to delete each Episode individually.