Continuity Web
Getting Started
Episodics
Adding Episodes
Viewing Multiple Episodes
Episodics: Traditional vs. Like a Feature
Season Data Transfer
Logging In With Your EP Account
Register for SyncOnSet
Creating a Production and Initial Script Breakdown
Revising a Script
Accessing My Productions
Production Homepage Overview
Production Security
Multi-Factor Authentication (MFA)
Managing Users and Permissions
Working on a Shared Breakdown
Multi-Department Views
Free Trials
Lite Plan for Features
Student Productions
Universal Search
Adding Notes
Managing Approvals
Calendar View
Crew Tools Best Practices for COVID Compliance
The New and Improved Crew Tools
Scenes
Scene Index Overview
Customizing the Scene Index
Managing Scenes
Managing Script Locations
Adding and Updating Shoot Dates
Scene View Overview
Adding Characters to a Scene
Inventory
Inventory Overview
Managing Inventory
Customizing the Inventory Index
Character Closets
Adding and Deleting Inventory
Inventory Reports
The New and Improved Inventory
Tracking Assets in Continuity
Characters and Sets
Character Index Overview
Character View Overview
Principal Characters with Multiple Numbers
Adding and Removing Background
Adding and Removing Principal Characters
Linking and Merging Characters
Deleting a Character
Set Index Overview
Set View Overview
Adding and Removing Sets
Changes and Looks
The New and Improved Changes and Looks
Changes Overview
Building a Change
Adding and Removing Changes
Editing and Inserting Changes
Bag Tags/Change Labels
Looks Overview
Building Looks for HMU
Adding and Removing Looks
Actors
Actor Index Overview
Creating Actors and Assigning Actors to Characters
Actor View Overview
The New and Improved Actors
Gallery
Gallery Overview
Uploading and Tagging Photos
Sorting and Filtering the Gallery
Printing & Sharing Photos
Wrap, Continuity Book, and Reports
Continuity Mobile
Getting Started
[Mobile] Logging In With Your EP Account
What's New in 5.5.0?
[Mobile] Home Page
[Mobile] App Settings
[Mobile] Multi-Department View
[Mobile] Syncing
[Mobile] Universal Search
[Mobile] Switching Productions and Multi-Episode View
[Mobile] Adding Notes
[Mobile] Permissions
The New and Improved Mobile App
Mobile App Overview
[Mobile] Upgrading to SyncOnSet 5.0
Scenes
Inventory
[Mobile] Inventory Overview
[Mobile] Character Closets
[Mobile] The New and Improved Inventory
[Mobile] Managing Inventory
[Mobile] Adding and Removing Inventory
Characters + Sets
[Mobile] Character View Overview
[Mobile] Viewing Characters by Scene
[Mobile] Sets Overview
[Mobile] Viewing Sets by Scene
Changes & Looks
[Mobile] Adding and Removing Changes
[Mobile] Building A Change
[Mobile] Adding and Removing Looks
[Mobile] Building Looks for HMU
The New and Improved Changes and Looks for Mobile
Actors
Photos
Budgeting and Money Tracking
Budgeting
Budget Overview
Creating an Amort Episode
Budgeting for Costume
Budgeting for Miscellaneous
Budgeting for Props
Budgeting for Set Dec
Budget and Money Tracking Best Practices
Budget Reports
Money Tracking
FAQs
Troubleshooting Guides
Login Issues on the Mobile App
Login Issues on the Website
Cannot Edit Production
Scenes/Characters Missing After Breakdown
Unable to Sync
Missing Photos
Miscellaneous Groups Don’t Match
Bag Tag Printing Skips Labels
Reports Skipping Pages
Editing the Name of a Script Revision
Web Browser is Slow
Product Updates
AssetHub
Getting Started
Managing Assets
Creating Assets
Creating Assets by Exporting Inventory from SyncOnSet Crew Tools
Creating Assets Manually
Creating Assets with Asset Import
Reconciling Single Transactions as Assets
Reconciling Journal Entries
Handling Returns
Bulk Reconciling Transactions
Bulk Updating
Excluding Transactions
Splitting Transactions
Splitting/Duplicating Assets
Merging Assets
Adding Photos to an Asset
Uploading Documents to an Asset
Choosing the Correct Disposition
Creating Storage Locations and Sub Locations
Additional Features
Running Reports (Asset Pages, CSV, PDF, Asset Disposition Report)
Requests and Approvals
Creating, Editing, and Deleting Characters and Sets
Moving Assets Within AssetHub
Managing Groups
Accessing AssetHub on a Mobile Device
Searching and Filtering Assets
AssetHub Best Practices for COVID Compliance
Using Barcodes with Assets
Features and Series
Accounting
Accounting Onboarding
Locking Currencies
Exporting Asset Reports from SmartAccounting
Exporting Asset Reports from Global Vista
Exporting Asset Reports from PSL
Uploading Ledgers
Matching Columns
Handling POs
Production Coordinator
Crew
Adding Project Users and Managing Permissions
User Permission Levels
Studios and Divisions
Creating Division Assets
Managing Events
Adding Studio Users and Managing Permissions
Customizing Fields Within Departments
Troubleshooting Guides
Webinars
All Crew Tools Webinars
Crew Tools for Production Coordinators
Introduction to Crew Tools Continuity Web: Script Breakdown, Revisions, Linking and Deleting Characters
Advanced Crew Tools: Best Practices & Pro Tips
Crew Tools Continuity for Episodic Teams: Block Shooting & Cross-boarding, Characters, Actors, and Inventory
SyncOnSet 5.0 Mobile App: Navigation, Uploading and Tagging Photos
Crew Tools Continuity Hair & Makeup
Crew Tools Continuity for Set Dec: Using the Mobile App
Budgeting & Money Tracking for Costumes
Budgeting & Money Tracking for Set Dec
Crew Tools for Episodics: Season Data Transfer
Crew Tools for Props: Introduction to Continuity & Budgeting (Web)
Transitioning to SyncOnSet 5.0 Mobile
Crew Tools for Costumes: Adding Inventory, Changes, and Photos in Continuity Web
Crew Tools for Students: Intro to Continuity Web
Crew Tools Continuity Web: Production-Wide Account Basics
All AssetHub Webinars
Introduction to AssetHub 4.0: Demo
AssetHub: Managing Permissions & Adding Team Members
AssetHub: Managing Journal Entries, Returns, Merging, and Bulk Updating
Exporting Inventory from Crew Tools to AssetHub
Webinars for Costume
Webinars for Hair and Makeup
Webinars for Props
Webinars for Set Dec
[Webinar] Logging In With Your EP Account
[Webinar] Setting Up Multi-Factor Authentication (MFA) With Your EP Account
Table of Contents
- All Categories
- AssetHub
- Studios and Divisions
- Adding Studio Users and Managing Permissions
Adding Studio Users and Managing Permissions
Updated
by Jennifer Sneider
Adding Team Members
Studio Owners and Studio Managers can access this feature, which is available to teams on Advanced and Basic plans.
Adding Admin Users to a Studio
- Select Studio on the top navigation bar.
- Click Admin on the top navigation bar.
- Click the orange (+) button.
- Enter the user's email address.
- Choose the appropriate role for the user: Studio Manager or Series/Feature Owner.
- If the user is a Series/Feature Owner, be sure to:
- Select the Series/Feature(s) from the dropdown
- Enter their title/role
- If the user is a Series/Feature Owner, be sure to:
- Confirm the permissions you are adding for this person and click Save.
Adding an Additional Feature/Series to a User
If an existing user in your Studio needs access to multiple Features or Series, you can add as many projects to a Feature/Series Owner as necessary.
- Select Studio on the top navigation bar.
- Click Admin on the top navigation bar.
- Click the line of the user you want to update.
- Click the line of the Series/Feature to reveal a list of all Projects.
- Use the search bar or scroll the list to check the box next to the Series/Feature you'd like to add.
- Click Save.
Adding Users to a Division
- Select Division in the top navigation bar.
- Click the Division name on the Division Index.
- Click Team in the top navigation bar.
- Click the orange (+) button.
- Enter the user's email address and title/role at the Studio.
- Choose the appropriate role for the user: Division Owner or Division User.
- If the user is a Division User, be sure to add them to the appropriate Series/Features and select the permissions to grant.
- Click Save.
User Permissions
Permissions allow users to view different productions (Features or TV Series) within a Studio, different Divisions (Warehouses), or different departments within a Project. AssetHub users have different permissions depending upon their role at the Studio or on the Project.
Permissions also allow the use of different features within AssetHub.
Studio Owner (one per Studio)
This is the highest level of access, managed by the Account Manager at SyncOnSet. The Studio Owner has full read and write access to everything in the Studio.
- Added to all Series/Features across the Studio
- Can create, update, and delete Assets
- Can add and remove users in any Series/Feature
- Can move Assets anywhere within the Studio
- Can create new Series, Features, Seasons, or Projects
- Can create new Departments, Fields, and Dispositions
- Can upload Asset Transaction Files
- Can add new Studio Managers
- Can remove any Studio Manager
Studio Manager (many, per Studio)
These users have full access to all Projects and Divisions in a Studio.
- Added to all Series/Features across the Studio
- Can create, update, and delete Assets
- Can add and remove users in any Series/Feature
- Can move Assets anywhere within the Studio
- Can create new Series, Features, Seasons, or Projects
- Can create new Departments and manage Fields
- Can upload Asset Transaction Files
- Can add new Studio Managers
- Can be granted permission to be an Initial Approver for Requests
- Can edit and delete Groups at the Studio level
Series/Feature Owners (many, per Series/Feature)
- Added to all Departments in their Series/Feature(s)
- Can create and update Assets
- Can add and remove users in their Series/Feature
- Can move Assets from Project to Project within their Series/Feature
- Can be granted permission to view historical Assets (Assets that have moved off the Series/Feature)
- Can be granted permission to view all Studio Assets (but can only edit Assets in the Series/Feature)
- Can edit and delete Groups at the Series/Feature level
Series/Feature Department Users (many, per Series/Feature)
- Added to individual departments within a Series/Feature
- Can create Assets within their individual departments within a Series/Feature
Division Owner (many, per Division)
Permissions include:
- Full access to their assigned Division(s) in a Studio
- Can add/remove other Division Owners or Division Users in the Division
- Access to all Series/Features within the Studio at the Series/Feature Owner level
- Can create and update Assets
- Access to Studio Asset Search
- Can move Assets across all Series/Features within the Studio
- Can edit Group names (affecting the Group name throughout the Studio) and fully delete Groups at the Studio level
Division User (many, per Division)
Available permissions include:
- Can be added to any Series/Feature within the Studio at the Series/Feature Owner level
- Can edit Assets
- View restricted Asset information
- View Asset Detail page
- View Historical Assets
- Can access Studio Asset Search but can only edit Assets within their Division and Series/Features where they have access
- Can edit Group names (affecting the Group name throughout the Studio) and delete Division-level Groups
Adjustable Permissions at the Studio and Division level
Initial Approver Permission
Without this permission, a Studio Manager will not be able to:
- View Asset Requests and offer initial approval or denial
View Historical Assets
Without this permission, Series/Feature Owners will not be able to:
- View any Assets that have moved out of the Series/Feature
Edit Assets
Without this permission, Division Users will not be able to:
- Add or remove Assets from Events
- Create Events
- Edit Event information
- Move Assets to/from a Series/Feature or Division they don't have edit permissions in
View Restricted Asset Information
This permission is required if a Division User has Edit Assets permission.
Without this permission, Division Users will not be able to:
- View financial information or other details as determined by the Studio.
View Asset Detail Page
Without this permission, Division Users will not be able to:
- View full Asset Details, which includes Asset History, Transaction Information, Attachments, and other details.
View Asset Search
With this permission, Division Users and Series/Feature Owners can access Studio Asset Search. They will be able to see and search all Assets at the Studio, but they will only be able to view Asset Details or edit Assets in the Series/Feature(s) or Division they have permission to.
- Series/Feature Owners can have this permission enabled on the Team page in the Series/Feature.
- Division Users can have this permission enabled on the Team page in the Division.
Edit Groups
With this permission, Division Users can edit Group names (affecting the Group name throughout the Studio) and delete a Group from the Division (leaving the Group at the Studio level).
- Division Users can have this permission enabled on the Team page in the Division.