FAQs

SyncOnSet FAQs

Frequently Asked Questions

Michelle Salatto
Updated by Michelle Salatto

AssetHub FAQs

How do I add users to a Project in AssetHub?. You can add Project users to AssetHub if you're a Studio Manager or a Series/Feature Owner: Log in to your Project. Click Team on the top navigation bar.…

Jennifer Sneider
Updated by Jennifer Sneider

How Do I Contact Support?

Our Support team is happy to assist you Monday through Friday from 6am - 6pm Pacific Time (1pm - 1am UTC). Here’s how to reach us: Live Chat with us on the help center by clicking Contact on the top…

Jennifer Sneider
Updated by Jennifer Sneider

Minimum System Requirements

Compatible Web Browsers. We support the latest two versions of: Google Chrome Safari Firefox Compatible Mobile Devices. For Apple mobile and tablet users, we support iOS 14.0 and later. For Android u…

Jennifer Sneider
Updated by Jennifer Sneider

Contact